Difficulty correcting address postcard verification not an option
Currently the street address for my small computer repair business is incorrect. I have repeatedly contacted google to attempt to correct the address and all I get back is phone calls from a company called egumball, which may or may not be subcontracted to handle these map edits - I certainly haven't been able to find any sign that they are related to google maps address fixes or verification anywhere on an official Google page. So why would I trust them with any info?
I cannot recieve mail at my business, only at my home, and if I requested postcard verification it would just go to the old address anyway, where there is nobody to receive it. Mine is a just a small business in a small town, but being listed on google correctly does help and I hear from people who got lost and went to my old address all the time. This is inconvenient!
I understand that google needs to handle a lot of volume, but I can't take action on this without knowing that I am actually dealing with an authorized representative.
I could use some help actually getting this edit through. I don't actually care about being able to manage the data on google my business. I just want my shop address to be correct and google maps' accuracy to increase by one tiny amount.
Re: Difficulty correcting address postcard verification not an option
beside of the URL I think wee need this:
Please include the following with your question (for both locations):
1. Full business name
2. Current business address
3. Current telephone number
4. Google+ URL
Helmut Geissler, Google My Business Top Contributor | my G+ profile