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Detailed Business Address Not Showing Up In Google

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

My detailed business address is not appearing in Google Maps or in Google Search results - even when I search specifically for the business plus the address (https://www.google.com/search?q=Garza+Web+Design%2C+LLC+1145+Gaskins+Road+Suite+115+Henrico%2C+VA+23...).  When I do a search for "web design richmond 23238", it lists other businesses with their detailed address but not mine.  Only the city, state and zip code are showing.

 

I verified the NO option is selected on the "I deliver goods and services to my customers at their location" on my Google Business listing.

 

Business Information:

1.  Garza Web Design, LLC

2.  1145 Gaskins Road Suite 115 Henrico, VA 23238-5236

3.  +1-804-740-0150

4.  https://plus.google.com/+Garzawebdesign

 

Thank you in advance for any help you can offer!  

 

Kind regards,

Frederico Garza

1 Expert replyverified_user

Re: Detailed Business Address Not Showing Up In Google

Top Contributor
# 2
Top Contributor

Hi @Frederico G

 

When you select >> I serve customers at their location >> this means that Google hides your address because you have said that you serve customers at their location and not your location.

 

If you want you address visible because customers come to your business address, then you must de-select the box "I serve customers at their location"

 



Tim Capper, Google My Business Top Contributor
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Detailed Business Address Not Showing Up In Google

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks Tim!

 

The user interface that I see does not have that option.  It only gives me YES or NO answer options to the following statement:  "I deliver goods and services to my customers at their location"

 

Below is a link to a snapshot of what I'm seeing (for clarification purposes):

https://dl.dropboxusercontent.com/u/41287399/google-maps-options.JPG

 

Thanks again, your advice is appreciated!

-Frederico

Detailed Business Address Not Showing Up In Google

Top Contributor
# 4
Top Contributor

Perfect, it will now display your address.



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Detailed Business Address Not Showing Up In Google

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hello again Tim,

 

The setting as currently listed was not recently changed to this.  It has been this way for quite a few months.  There is a lack of a detailed address even with the correct settings.  I have checked locally with various web browsers (while not logged into Google) and remotely via a server in the Netherlands.  All searches yield the business address with just a city and a zip code (U.S.A.) - no street or suite information.  

 

Thanks again for your time!

-Frederico 

Marked as Best Answer.
Solution
Accepted by topic author Frederico G
February 2017

Re: Detailed Business Address Not Showing Up In Google

Top Contributor
# 6
Top Contributor

Hi @Frederico G

 

I will bump this up and see if it can be looked at.



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Detailed Business Address Not Showing Up In Google

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Thanks Tim!  I appreciate it.  

Detailed Business Address Not Showing Up In Google

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

It looks as if the problem has been fixed!  Thank you for all your help!!!