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Default Image Shown on Maps Listing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am unsure how to refer to the top image outlined in the listing that appears in google maps.  I can tell you that it is pulled from street view, but it is not the most flattering picture.  The photo is pulled from footage taken from street view further down the road, almost past the property adjacent to us.  As you can see in the street view, the lower outlined box, the picture is much more representative of our building.  Is there a way to change the default image in question?Sign Solutions   Google Maps.png 

 

3 Expert replyverified_user

Re: Default Image Shown on Maps Listing

Community Manager
# 2
Community Manager
Hi Brad,

Can you send me the URL of the page where you took this screenshot? I am happy to look into this with our teams.

Thanks!
Liz

Re: Default Image Shown on Maps Listing

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Elizabeth,

I have the same problem. I would like to change the default image on my Google Maps listing but cannot find a way to do it.

The URL is https://goo.gl/7uavYD

Thank you
Wayne

Re: Default Image Shown on Maps Listing

Community Manager
# 4
Community Manager

Hi @Wayne B,

 

In the future, please do start your own thread for your question. 

 

In this case, you can report incorrect streetview imagery per these instructions, and find information on how to update business photos here.

 

I hope these articles are helpful!

 

Best,

Liz

GMB Community Manager 

Re: Default Image Shown on Maps Listing

Google Employee
# 5
Google Employee
Hi @Brad,

It has been over a month since we’ve heard from you regarding this thread, so I wanted to check in and ensure that your issue has been resolved.

Please feel free to respond on this thread if you are still facing this problem, we would be happy to help you.

Regards,
Manoj
Community Specialist | Google My Business

Default Image Shown on Maps Listing

[ Edited ]
Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Hi @ElizabethP,

 

I am having the same issue, where someone added a picture that is not relevant to our business, and I cannot delete it again, noting that I am the primary owner of the business, and it has been verified from my account. Below is the link:

Please can you assist me to remove the truck picture?

 

https://www.google.com.ng/maps/place/Bel+Impex+Limited/@6.627838,3.353105,17.5z/data=!4m5!3m4!1s0x10...

 

Thank you

 

Default Image Shown on Maps Listing

Top Contributor
# 7
Top Contributor

@jad a

 

Please start your own thread providing there all information to understand and investigate your issue

This allows us to keep the forum organized and gives you the attention you need.
This ( https://www.en.advertisercommunity.com/t5/Google-My-Business/ct-p/GMB ) is our top level Community--from there, you can click into the board title that is most applicable for your issue. Once you're in an individual board, you can click on the red/pink + sign in the lower right corner of the screen to start a new topic.

And please don't address Elizabeth any more as she isn't anymore in duty for this forum

 

 

This thread has been closed to new replies.

 

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile