My Business
2.1K members online now
2.1K members online now
Follow threads that discuss the latest tips on how to get your business online… for free!
Guide Me
star_border
Reply

Customer review not on Google+ page

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have a problem with my google+ business account. A customer has posted a review about 2 weeks ago. I got an email notification that states that there is a review but i am not able to see it on my google page. It says that it needs to be approved but it has been two weeks and still, have not seen it on the google+ page. Please advise.

 

Company Name: Coextro

Business Address: 1445 Bonhill Road, Unit 9. Mississauga, ON. 

Current Telephone: 647-693-7686

Google+ URL: https://plus.google.com/+Coextro/about

1 Expert replyverified_user

Re: Customer review not on Google+ page

Top Contributor
# 2
Top Contributor
Hi Danielle

It sounds like Google has automatically filtered your customer's review rather than there being a problem with your account. Unfortunately there's no way of knowing exactly why the review was filtered but if it fell foul of Google's guidelines (https://support.google.com/business/answer/2622994?hl=en) then that might be a reason.

Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
-----------------------------------
Follow me on Twitter  |   Connect on G+  |   Read my Blog