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Correction about Permanently closed

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, 

 

I've been fighting this issue for months now and nothing seems to work. I've had conversations with Google support along with trying to claim the business listing with no success. We recently changed the name of the business and web address. When someone searches for the owner's name, the URL, or the business name, the GMB listing shows an individual rather than the business and it's marked as permanently closed. This has caused major confusion for our customers and I'm not sure what else we can do on our end. Please help!

 

1.PARRIS Law Firm

2. 43364 10th Street West, Lancaster, CA

3. 661-949-2595

4. Verified Listing: https://www.google.com/maps?q=parris+lawyers&um=1&ie=UTF-8&sa=X&ved=0ahUKEwj99arJ1aHSAhVrylQKHaaZBqg...

5. Incorrect Listing: https://www.google.com/maps/place/Ashley+N.+Parris/@34.6710282,-118.1474503,15z/data=!4m5!3m4!1s0x0:...

6. parrislawyers.com

1 Expert replyverified_user

Re: Correction about Permanently closed

Top Contributor
# 2
Top Contributor

Hi @R Rex P

 

Please contact business support and ask for them to Mark as Moved / Merge the unverified listing >> https://goo.gl/maps/hruWnuyxLzu

 

Recap:

 

Move this listing >> https://goo.gl/maps/hruWnuyxLzu

 

Into this Listing >> https://goo.gl/maps/N35u8HqCsPE2

 

How to Contact Google Business Support

 

If you have no joy with business support, come back here and I will ask the team to take a look.



Tim Capper, Google My Business Top Contributor
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