My Business
2.3K members online now
2.3K members online now
Follow threads that discuss the latest tips on how to get your business online… for free!
Guide Me
star_border
Reply

Confused between 3 accounts for my business

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

When I start at my Google+ page <edited by a Community Manager as noted below> I have 3 entries for my company "White Hawk Software" created over different years. I am confused about the relationship between them. Can I combine them into one? Which is which...?

 

I don't have that many visitors that loosing would really hurt. One of the accounts is on my sign-in <edited by a Community Manager as noted below>, one is on <edited by a Community Manager as noted below>

They show up as
-White Hawk Software with a dark circle with W
-White Hawk Software with a red circle with W
-White Hawk Software with a white on black logo in the circle

I am confused which entry goes with what url, but the followers-count number let me distinguish them

 

The URL's are


https://business.google.com/u/0/b/111952697841273925585/dashboard/l/04450499846765630870?hl=en
Google my business, verified
0 followers


https://plus.google.com/u/0/b/111952697841273925585/+Whitehawksoftware
https://business.google.com/u/0/b/100264182800904383889/dashboard
Google My Business
Google+
3 followers 22996 views


https://business.google.com/b/113372347420795839508/dashboard?pageId=113372347420795839508
Google My Business White on black logo in circle
2 followers

 

Thanks,
Chris

 

Note: this post has been edited by a Community Manager, per Community Guidelines, in order to remove account specifics and/or personal contact information in three places. This is done to protect account security and privacy.
1 Expert replyverified_user
Marked as Best Answer.
Solution
Accepted by topic author Chris J
June 2016

Re: Confused between 3 accounts for my business

Top Contributor
# 2
Top Contributor

@Chris J

 

you provided four URLs

 

the first two are about the same item and its a verified local business page "White Hawk Software" ( https://plus.google.com/111952697841273925585/about)

The latter two describe different instances of two (apparently different) brand pages.

One of it you can connect wit he the verified local page - but one only!

 

The other one is needless and confusing you and your customer - You should delete it.

Here more about connecting brand pages:

 

"Connect a Google+ page to your Google My Business listing"

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Confused between 3 accounts for my business

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thanks for your answer. I have changed pictures now, so I get less confused; to my surprise Google occasionally used my new pictures and occasionally used the old "W" in a circle. No wonder I got confused. Never mind that.

I have selected one of these accounts for deletion, but have not found out how to do that. I think, all the help messages tell me how to delete my own Google+ account, but I have found no help just deleting that particular business page. Could you help me again please?
Thanks,
Chris

Re: Confused between 3 accounts for my business

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Dear Google Community manager; I'm pleased somebody cares about account security and privacy. However what you have removed were not passwords nor private information. They were page names of pages which were public.
Yours, Chris

Re: Confused between 3 accounts for my business

Top Contributor
# 5
Top Contributor
Hey Chris

your seem having a short term memory.

In your first post you started writing this:

When I start at my Google+ page (cj...bi at gmail.com) I have 3 entries for my company "White Hawk Software" created over different years. I am confused about the relationship between them. Can I combine them into one? Which is which...?


To avoid getting my post here edited by the CM I omitted three letters of the quoted amail addrss and replaced the @ by "at".

Any more question regarding your privacy?

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile