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Competing business is displayed when my business is specifically searched

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

1. Free Chicago Walking Tours
2. 2123 North Clark Street Chicago, IL 60614-4622
3. (847) 875-5655
4. Google+

 

Hi,

 

When I search for "Free Chicago Walking Tours" a competitor's Google map location, reviews, etc is displayed. This has been the case since we started almost a year ago despite reviews, photos and other things the algorithm seems to take into account. Is there some sort of edit I should suggest or information I should change in my business listing, or do we just have to get more reviews/activity?

 

Thanks,

 

FCWT

1 Expert replyverified_user

Re: Competing business is displayed when my business is specifically searched

Top Contributor
# 2
Top Contributor

Hi @Alex H, from what I can tell, the business name they are using is likely the main reason they are getting the one-box - "Free Tours by Foot - Chicago Walking Tours"

 

From what I can tell, there actual business name is "Free Tours by Foot", without the extra descriptor. I would be curious to see what would happen if the extra descriptor is removed. 

 

Can you confirm what the actual business name is?

Colan Nielsen, Google My Business Top Contributor
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VP, Local Search at Sterling Sky

Re: Competing business is displayed when my business is specifically searched

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Their actual name is "Free Tours by Foot" the "-Chicago Walking Tours" is
superfluous.