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Company that sell tiles is not showing up on a importent keyword result. Advice needed

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# 1
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Dear Google My Business.

So basically I am managing a google my business page off a company. When I typ Tile store it will show up in the area results. But When I typ Tiles city name. All the others show up but the one I placed does not. This search result is important and costs customers for that business if it does not appear under that. What can I do to make it appear under those keywords?

I thought off adding a label called tiles city name. But not sure if that is gonna help. Is there anyway to contact google to correct this?

Tiles = tegels in dutch

1: Eurotegels Dordrecht B.V.
2. Nijverheidstraat 6A 3316AP Dordrecht
3. 078 647 2096
4. https://plus.google.com/102800899225503411746/

1 Expert replyverified_user
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Marked as Best Answer.
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Accepted by topic author Roy B
August 2016

Re: Company that sell tiles is not showing up on a importent keyword result. Advice needed

Top Contributor
# 2
Top Contributor

Hi @Roy B

 

you business category is in Dutch "Tegelwinkel" (english "tile store")

 

Using the Dutch Google and searching for "tegelwinkel+dordrecht"  I get you top ranked:

Screenshot 2016-08-13 at 15.14.13.png

 

So you get listed on a category search.

 

Not getting listed for any other keywords is to consider as a ranking issue.

Google (or its Business support) wont help you on ranking issues.

Read more here:

https://support.google.com/business/answer/7091?hl=en

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Roy B
August 2016

Re: Company that sell tiles is not showing up on a importent keyword result. Advice needed

Top Contributor
# 2
Top Contributor

Hi @Roy B

 

you business category is in Dutch "Tegelwinkel" (english "tile store")

 

Using the Dutch Google and searching for "tegelwinkel+dordrecht"  I get you top ranked:

Screenshot 2016-08-13 at 15.14.13.png

 

So you get listed on a category search.

 

Not getting listed for any other keywords is to consider as a ranking issue.

Google (or its Business support) wont help you on ranking issues.

Read more here:

https://support.google.com/business/answer/7091?hl=en

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile