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Company's name is misspelled in Google my Business and Google maps

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi our company "Payr" has suddenly appeared as misspelt "Payre" in Google my Business and Google maps. We have submitted multiple suggestions to changes but the wrong name persists.

 

Our correct business name is "Payr"

Address is "Tordenskiolds gate 2, 0160 Oslo, Norway"

Phone +47 800 69 540 

 

Mybusiness account: https://business.google.com/b/110628444014934620563/dashboard/l/16356937687663666084/getstarted

 

On google maps: 

https://www.google.com/maps/place/Payre+AS/@59.913019,10.7365289,17z/data=!4m12!1m6!3m5!1s0x0:0x84cd...

 

How can we fix this?

 

Screenshots:

payre 1 2017-07-05_12-47-58.pngpayre 2 2017-07-05_12-46-33.png

Company's name is misspelled in Google my Business and Google maps

Participant ✭ ✭ ✭
# 2
Participant ✭ ✭ ✭

Obviously we cannot log into your account.

 

If the name has changed since you set it up then someone could have edited it?

 

Do Payr and / or Payre have a dictionary definition? Sometimes parser algorithms cause a problem.

Re: Company's name is misspelled in Google my Business and Google maps

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

We believe the name was correct less than 3 weeks ago, so yes it has changed. Though only 2 people has access to change it, and we have checked both accounts.

 

Payre does not mean anything in the dectionary (nor does Payr for that matter).

 

I am adding 3 screenshots, from Google Business overview, from Business details, and the Google search result.

01 2017-07-13_12-02-53.png02 2017-07-13_12-03-39.png03 2017-07-13_12-04-11.png

 

There must be some data source that we cannot edit, or there is a strange bug. Either way we cannot edit it, so we need help from a Google admin.

Company's name is misspelled in Google my Business and Google maps

Participant ✭ ✭ ✭
# 4
Participant ✭ ✭ ✭

Hi

 

Well Payre is a place in France linked to OSLO here

https://www.google.co.uk/search?sclient=psy-ab&client=firefox-b-ab&btnG=Search&q=payre+oslo&search_p...

 

And there is a Denis Payre founder of Business Objects.

 

I have sugested an Edit.

 

Contact Google here

http://searchengineland.com/problems-google-business-use-phone-support-221305

 

Hope that helps.