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Changing/Removing Business

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 
My company currently has two records on Google Business, with one of them being our current, updated address & the other with records of our old address and telephone number.
 
Is there any way to remove the older one? It is not under our business' google account jurisdiction (in the sense that we can't delete or manage it) since we did not verify & claim it previously. We are unable to verify it now since we have no access to the older office & telephone number. 
 
Note: I realise the old office's details are not visible through google search & only accessible when I'm at my Google Business page, where it still writes "Get Verified" under "Manage Location" (as opposed to the usual "View Location"). 
 
Cheers.
 
Business information:
Name - Guide Dogs Association of the Blind Ltd
Address - 18 Sin Ming Lane, #08-37 Midview City, Singapore 573960
Telephone - 63397900
1 Expert replyverified_user

Re: Changing/Removing Business

Top Contributor
# 2
Top Contributor

@Cal L

 

you provided one link or URL to one of the GoogleMybusiness listings:

https://plus.google.com/111384576638591353130

 

But in your problem description you mentioned an other one (likely the old location)

Is there any link or more information you can provide for the old location please?

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Changing/Removing Business

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Dear Helmut,

 

Thanks for the reply and assistance. I've attached a screenshot: https://drive.google.com/file/d/0B8IHBtT1jZkFdVdmN2c1Tk93R2c/view?usp=sharing

Essentially, I would like to remove the listing on the left, which is now not there anymore. Although a quick and brief google search of my organisation would show the address on the right, I would like to prevent any confusion should the one on the left appears.

 

Thank you. Hope to hear from you soon.

Re: Changing/Removing Business

Top Contributor
# 4
Top Contributor

@Cal L

 

removing the left side shown listing from the dashboard isn't a problem.

But I hesitate to tell you the "how to do" as I understand you are going to delete any  listing of GDAB  ar 10 Anson Road in SG.

Unfortunately I can't even find such a listing at  or near this address.

Can you please provide me a link of a GDAB listing at this address?

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Changing/Removing Business

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Dear Helmut,

You can find the link to info about GDAB here: www.guidedogs.org.sg

The left listing is actually an old office of ours many years ago which we
have since moved. There wasn't a designated person to maintain such stuff
back then, thus the issues now. I'm unsure what listing is at this address
now, but it is definitely not GDAB.

Re: Changing/Removing Business

Top Contributor
# 6
Top Contributor
YOu misuderstood my demand for a link to a "listing of GDAB at 10 Anson Road in SG."

I need a Google link showing me such a listing.
I can't find any trace on GMaps or Googlesearch for a GDBA at 10 Anson Road in SG.
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Changing/Removing Business

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Dear Helmut,


​Oh, apologies!! I tried looking for one but I couldn't either. Previously
it was there before I created the new listing on the right.

​Does this mean no one will ever stumble on it, and it's off the public's
search? In that case, anyway to remove the listing on my account?​

Re: Changing/Removing Business

Top Contributor
# 8
Top Contributor
as long as there isn't any Google result for GDBA at the mentioned
addreess I would delete it form your account - indeed.
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Changing/Removing Business

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
Dear Helmut,

I am slightly lost and don't think I caught your message. Do you mean you
would delete it for me?
Marked as Best Answer.
Solution
Accepted by topic author Cal L
July 2016

Re: Changing/Removing Business

Top Contributor
# 10
Top Contributor
certainly not.
I'm a user and can't delete pages or listings I don't own.
I understood the listing is managed by you in your dashbaord.

any listinggs can deleted from your dahsboard by you using this link to all
your pages/listings:
https://myaccount.google.com/brandaccounts

Click https://myaccount.google.com/brandaccounts and then the page in
question to see the link "Delete"
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile