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Change in Google Plus Insights - Can't view likes, reach, engagement on G+ posts

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# 1
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I manage multiple Google business listings, which include Google Plus pages. It is protocol to provide EOM reports to my clients, and with the recent changes to the "insights" tab, I'm unable to view the same insights I had access to last month. Where can I go to view the engagement, reach, likes, etc for my Google Plus posts?

 

Also, just FYI - the Google My Business insights is worse than before. I preferred the line graph that clearly displayed my numbers in each category for page views, phone calls, directions, clicks, etc. I am extremely upset with the recent changes in insights data. If I am missing something, please direct me on where I can find this info!

 

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1 Expert replyverified_user

Re: Change in Google Plus Insights - Can't view likes, reach, engagement on G+ posts

Top Contributor
# 2
Top Contributor

@Kelly C @Tim Capper wrote a good article that will get you most of the data you are looking for out of the new insights. 

 

It does require some excel skills. 

 

For the rest of the post level data, there is only one tool I know of that still gathers most of the data (except views) and the would be steady demand pro. (just google that)

Ben Fisher, Google My Business Top Contributor
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Change in Google Plus Insights - Can't view likes, reach, engagement on G+ posts

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# 3
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Thank you Ben! I'll take a look at his article. I'm intermediate skills level in Excel, so hopefully I can work with it...