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Change Email Name Appereance

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

so i made a google + for one of my clients a few weeks back and it kept asking to put my email to confirmation, so i put my work email and it must have attached the band name to my work email from the google plus. Here's the thing, my work email is not a GMAIL account and it has the band name (vs My name) that pops up when you type my work email.

Please see image to see what i mean. Does anyone know how to change that?

Screen Shot 2016-08-17 at 9.23.48 AM.pngScreenshot

1 Expert replyverified_user

Re: Change Email Name Appereance

Community Manager
# 2
Community Manager

Hi @Jenn M,


Is this in your email that you're seeing the brand name pop up for your work email instead of your name? My first thought would be to make a different email address the owner of the account (perhaps you have an email address that could be used solely for this purpose at the business domain?) and completely disassociate your work email address from the Google My Business account, but I am not 100% positive that that would disconnect the brand name from your email address.


Let me know where the brand name is popping up, and I can try to troubleshoot further or point you in the right direction.




GMB Community Manager