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Cannot link new business listing to existing G+ page

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have seen several suggested solutions on here but none of them work for me as I cannot get the required screens / menus to appear :(

 

I have a long-standing G+ page for Moshville Times:

 

https://plus.google.com/u/1/b/104754757764958570627/104754757764958570627/posts

 

We recently registered as a business, and as such I went about setting up a "proper" business page on G+. I would like to link the existing page to my new Google Business (which I just verified). As I said, I've found instructions, but they just don't seem to work. The two posts I found are:

 

https://support.google.com/business/answer/6010825?hl=en

and

https://www.en.advertisercommunity.com/t5/Basics-for-Business-Owners/Moving-an-existing-G-page-to-a-...

 

However, when I manage my new business, go to the three-bar menu and select the "Settings" cog, the screen I get doesn't give me a "Profile" section at the bottom of the menu, as stated in the first of the two links. Changing to card view, as suggested in the second link, makes no difference at all.

 

I've attached a screenshot of the menu I get when I select Settings. It seems to be email notifications and nothing else.

 

gplusbusiness.JPG

 

2 Expert replyverified_user

Cannot link new business listing to existing G+ page

Top Contributor
# 2
Top Contributor

As far as I understand it: your screeshot has nothings to do with the task to achieve.

This is oyur G+ page in question https://plus.google.com/u/0/104754757764958570627

Its a brand page.

and there is no option to "link new business listing to existing G+ page"

But you have according this HC article

https://support.google.com/business/answer/6010825?hl=en

the option to  "Connect a Google+ page to your Google My Business listing"

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Cannot link new business listing to existing G+ page

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Correct. My new Google My Business listing has its own G+ page (empty) which was created when I set up the My Business. I don't wish to start all over again with this one. Instead, I would like to connect the existing G+ page to it.

 

And you're right. My screenshot has *nothing* to do with this. That's the problem. I follow the instructions in the article I listed and that's the page I end up at. It's obviously not the right one, but that's what I get.

 

I've attempted this on three different computers and more browsers than I can remember, so it can't be an issue with cache, cookies or anything :(

Re: Cannot link new business listing to existing G+ page

Top Contributor
# 4
Top Contributor

Hi @Iain P

 

You're right. I'm getting the same Email Notifications screen when following the steps. So something has recently changed or it's not working like it usually does at the moment for some reason.

 

But just having a Brand page seems to be what makes the most sense for Moshville Times. I don't see it as being eligible for a Google My Business listing according to the guidelines: https://support.google.com/business/answer/3038177



TomW, Google My Business Top Contributor
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Cannot link new business listing to existing G+ page

Top Contributor
# 5
Top Contributor

unfortunately you missed providing any information about an existent  GoogleMyBusiness listing.

The only linkage of you was about the brand page.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Cannot link new business listing to existing G+ page

[ Edited ]
Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

TomW - yes, I notice that the instructions say to ensure you're on "Classic G+" and I've followed their instructions to do so. I wonder if it's reverting back, though.

 

I've had similar issues trying to change settings on the G+ page which are now "missing" in new G+. Infuriating.

 

We do have a physical location, though I work from home. We're a newly registered business and do expect to have customers visiting - hopefully lots of them! Mainly advertisers, etc.

 

Cannot link new business listing to existing G+ page

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Helmut - the links which may be relevant are as follows:

 

https://business.google.com/b/103129965268699109774 (not sure if you'll have access)

https://plus.google.com/b/103129965268699109774/103129965268699109774 (the page I don't want - created as part of registering the business)