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Cannot create a custom URL for my Google+ page

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

hi, any idea why custom URL cannot be created for my page?


I switched to Google Classic Interface. I have not received custom URL E-mail and there is no corresponding banner on my profile.


BabAnya Deli & Catering

Block XII-#2, Emario Beach Resort, Sihanoukville, 18000 Cambodia

+855 (0)716 34 7733


Your help will be highly appreciated.


Here is the response from Google Business: Hi Anna,

It's been pleasure speaking to you earlier, we're regret to inform here that we unable to proceed
with the Custom Url request. We're really sorry for the inconvenience here however in regards of this issue our technical team
request to refer with G+ Support team. - Google + Support .

I hope this explanation can clarify your issue. However, if you have further question or need clarification regarding your Google My Business Page, you can reply this email back or you can contact us through Google My Business Help Centre.

Thank you and we wish you all the luck for your business initiative!

You may receive an email survey regarding your interaction with Google GMB support. We value your feedback in improving customer experience.


1 Expert replyverified_user

Cannot create a custom URL for my Google+ page

Top Contributor
# 2
Top Contributor

Hi Anna


I'm not sure why you are not able to get a custom URL but to be honest I wouldn't worry too much. It is so very difficult for people to get to a Google+ page nowadays that having a custom URL really isn't a big deal.

however, if you'd like to create one for use in marketing etc, then I recommend creating one using a URL shortening service like Tiny URL or bitly. Then you have control over the custom URL (contrary to public belief you can't choose a custom URL - Google assigns your page one, and it may not be what you want but there's no way to change it). and can change it whenever you want.

Priya Chandra, Google My Business Top Contributor
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