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Cannot change business hours

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Everytime I try to update the business hours for all 3 of my restaurant locations, it won't let the change save. The hours on our website are correct, just Google shows them incorrectly. 

 

How do I rectify this?

1 Expert replyverified_user

Re: Cannot change business hours

Top Contributor
# 2
Top Contributor

Hi @Kara D

 

Two questions:

 

1) Are you updating in the business pages actual dashboard ?  If not where are you updating the hours

 

2) Can you take a screenshot of where it is not updating.

 

 

 

 



Tim Capper, Google My Business Top Contributor
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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Cannot change business hours

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I am having the exact same problem, or at least similar.  We moved our office, which wasn't a problem changing the address - however when I go to change hours and hit SUBMIT, it keeps putting "Please enter a valid time" for example "2:45 PM" next to EVERY hour change I do.  I have tried it with caps, without caps, and specifically using the google menu to select the hours.  None of it works, please help!

Re: Cannot change business hours

Top Contributor
# 4
Top Contributor

Hey @Robert C

 

Can you try contacting business support.

 

Contact Business Support 

 

https://support.google.com/business/contact/business_c2c_l?rd=3#

 

OR - Go to Dashboard >> Manage Location

Top Right ( Hamburger Menu ) >> Support

Contact Business Support.png

 

Select Support >> Help Menu Pops Up

Scroll Down to Email

 

Contact Business Support Email and Call Back.png

 

Fill in the details >> Request Call Back or Email

 

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership