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Cannot add existing Google+ account to my business

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We have an existing Google+ page located at https://plus.google.com/103256450561293440976/posts and when we set up Google My Business it created another Google+ for us at https://plus.google.com/102959093333646980586

 

I wish to use the first profile instead of the newly generated one but when I follow the steps given at https://support.google.com/business/answer/6010825?hl=en-GB to connect the existing page to my business profile I am getting the message "You don't own any non-local pages" despite both the Google+ profile and the My Business profile using the same Google account.

 

Any help on linking our existing Google+ account to our business profile would be appreciated.

 

1 Expert replyverified_user

Re: Cannot add existing Google+ account to my business

[ Edited ]
Top Contributor
# 2
Top Contributor

would you please mind providing screenshots of your dashboard (https://business.google.com/manage) showing one of both pages under "Locations" and the other under "Brand pages"

 

Supplement:

I forgot requesting a proof: both items are managed by you in the account as owner not as a admin only.

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile