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Can't work out how to set up brand page for online only shop

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

 Hi!

I am trying to create a brand page for my online only shop, and can't work out how to create a page which isn't location based. I am having the same problem as the person who posted this question: https://www.en.advertisercommunity.com/t5/Basics-for-Business-Owners/Steps-to-create-Brand-Page/td-p...

Whenever I go to the Google My Business page, I am not given the option of selecting "brand" as the business type. Instead, it takes me straight to a map to input my business name and address. I don't know if I do this, if it will create a location-based entry?

I don't want my business address to be shown as we are online only and customers would not be able to visit us to buy. Also, we are in the same building as another business which does use this location, so I don't want it to be confusing. 

Thank you so much in advance for your help!

Katie

1 Expert replyverified_user
Marked as Best Answer.
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Accepted by topic author Katie D
July

Can't work out how to set up brand page for online only shop

Top Contributor
# 2
Top Contributor

Hey @Katie D

 

I just updated the thread you referred to.

Hope this helps.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Can't work out how to set up brand page for online only shop

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi @Helmut Geissler!

Thanks so much for your quick response :) I followed the steps in the link you sent and managed to set up a profile. 

However, I was trying to find the URL for this when I realised that my business must have a listing already on Google My Business, as it shows up in search with the address, business info & map, etc. Not sure if this was done automatically somehow or if I did this by mistake. As I am online only, I believe I shouldn't have one of these listings anyway? 

I have claimed the listing & now am not sure what to do... Should I just remove the listing? That won't affect the brand page I've just created, right?

Thank you again for your help & patience :)

Katie

Can't work out how to set up brand page for online only shop

Top Contributor
# 4
Top Contributor

since you didn't mentioned before there is a local listing already I did not investigate it.

What are it's details?

 

 

 

Please include the following with your question: 
1. Full business name 
2. Current business address 
3. Current telephone number 
4. GoogleMaps Link or GoogleSearch link

 

(since its late in my country - don't expect any response in teh next 10 hours)

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Can't work out how to set up brand page for online only shop

[ Edited ]
Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hi @Helmut Geissler!

Yes sorry, I didn't realise it until afterwards - I think I must have done it by accident while trying to set up a brand page :/

 

{address info edited out after problem fixed - thank you} 

 

Good night & thank you again for your help - I really appreciate it :)

Best wishes, 

Katie

 

Can't work out how to set up brand page for online only shop

Top Contributor
# 6
Top Contributor

@Katie D

I spoke a voice message on your mentioned mobile phone number.

Can you call me back please?

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Can't work out how to set up brand page for online only shop

Top Contributor
# 7
Top Contributor

ok @Katie D

 

I think I fixed the problem.

But please note:

it can take few hours to be un-published.

 

In case this doesn't happen until tomorrow give me here a heads up again

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Can't work out how to set up brand page for online only shop

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

Hi Helmut!

Just to let you know that it has been unpublished :) 

Thank you again so much for your help!

Best wishes,

Katie

Can't work out how to set up brand page for online only shop

Top Contributor
# 9
Top Contributor

thanks for the feedback @Katie D

was pleasure to help you.

Gruss in's Laendle ;-)

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Can't work out how to set up brand page for online only shop

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

Hi Helmut, 

 

I have the same problem. Any chance you can direct me on what to do. 

 

Thanks