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Can't seem to gain "ownership" rights to my verified business page

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Super frustrating that I can't gain ownership of my business page. We verified our business page for Shay Realtors on Craftsman Way using our gmail email address. But when I go into accessing owner/manager to manage those people, it says I'm only the "manager" and not the owner therefor I can't make any edits. But yet I verified it with my email address...AND I've sent a request thru a few times to get ownership of my business page to no avail. HELP! This is frustrating as heck.

1 Expert replyverified_user

Re: Can't seem to gain "ownership" rights to my verified business page

Top Contributor
# 2
Top Contributor

Hi @Theresa S

 

Very strange, because if they were the same accounts, you would not have been able to remove yourself as owner.

 

Get your business on Google.png

 

You have already used the form for ownership, now you can contact business support.

 

( Please get a support number, so we can follow up if they don't help )

 

 

Contact Business Support 

 

https://support.google.com/business/contact/business_c2c_l?rd=3#

 

OR - Go to Dashboard >> Manage Location

Top Right ( Hamburger Menu ) >> Support

Contact Business Support.png

 

Select Support >> Help Menu Pops Up

Scroll Down to Email

 

Contact Business Support Email and Call Back.png

 

Fill in the details >> Request Call Back or Email

 



Tim Capper, Google My Business Top Contributor
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