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Can't see Listing on map

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# 1
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I manage the marketing for Mandurah Holiday Rentals. I created a Google My Business listing for them, built a G + page and populated a heap of content.


I later found out there was another listing already in existence. I claimed it and eventually requested for it to close. I was told that the other would just go in it's place and it would not affect ranking.


So I now go in to search on the map and the old listing still appears. It has not been removed. The new one (which is 4 + months old) is not on the map. Argghh. I'm so frustrated. This needs to be live and the other removed.


Please help??

This is the new...


And this is the old,115.7400673,17z/data=!3m1...

1 Expert replyverified_user

Re: Can't see Listing on map

Top Contributor
# 2
Top Contributor

Hi Natalie.,

It looks like the older listing is not actually claimed, which is a good thing.


What I recommend you do now, is mark the older listing (this one:,115.7400673,17z/data=!3m1... as closed due to being a duplicate business.


You do this by clicking on the 'Suggest an edit' option and then toggling the yes/no bar at the top of the pop up screen to yes. Then select 'duplicate' - the screen shot below might be of assistance in explaining what I mean.

Screen Shot 2016-05-10 at 6.27.54 PM.png


This will allow Google's local database to be updated accordingly. I'm not sure how long it will take but if it's still visible in Maps within 2 weeks please circle back and let us know.

Priya Chandra, Google My Business Top Contributor
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