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Can't respond to reviews, hangs on "Sending response..."

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Full business name: Anthony's Subaru

Business Address: 2759 Hwy 97 N Kelowna, BC V1X4J8

250-861-6163

Google URL: https://plus.google.com/u/1/b/101435752718765561163/101435752718765561163/about

 

I can't seem to reply to reviews. I'll type out a reply but it hangs on the "Sending response.." pop up. Tried on different browsers (Chrome / Firefox) on wired and wifi, and on a different network (home vs. work). Is there something I have missed? 

Re: Can't respond to reviews, hangs on "Sending response..."

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭
Hi Joe,

Try to access your reviews from "Google My Business" instead of your Google + page. Once you have done that, click on the reviews tab and respond from there.

I was having the same issue as you with my response stuck with the message "Sending Response", until I sent the response from our Google My Business page instead.