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Can't remove false business listing at my address

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Greetings! Someone has hijacked my business location on google. I've verified my business via the site and postcard, and have reported the other business listed at my address as closed, moved, etc for months and months. I can't seem to get this unverified listing removed! I'm at my wits end, and have tried many suggestions I've found here. Can anyone assist? Thank you!

 

Link to false business

1 Expert replyverified_user

Re: Can't remove false business listing at my address

Top Contributor
# 2
Top Contributor

Hi @Trevor B

 

I will bump it up the chain.



Tim Capper, Google My Business Top Contributor
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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Can't remove false business listing at my address

Top Contributor
# 3
Top Contributor

Hi @Trevor B

 

Something odd here, but there is records with the state that the business is registered at that address.

 

So, did you create this, how was it verified at your address, how is this LLC registered at your address?

 

https://plus.google.com/110403427573116477335/about

 

The only thing I can suggest is to attempt to claim ownership of this page.

 

http://onlineownership.com/claim-ownership-of-a-verified-google-business-page/

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Can't remove false business listing at my address

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Hi Tim,

 

Thanks for your response, let me give you some history on this. In 2010 I bought this property and found that there was a google listing from the previous owner. I took control of it via post card verification, and then deleted the listing as it's my private residence. Late 2015 I noticed that the previous owner had gone back and claimed that this property was his business address again. After contacting him with no response, I went through the claim/verification process again. However this time, it just added my business to the address and didn't give me access to his false unverified listing.

 

I will follow the suggestion you gave me, but im not optimistic as I've been through this process previously. Regardless of who owns the business or what address this guy registered his business. I own and control the house/mail for this property, because of this Google should give me control. Allowing someone else to control listings at my private address because they had previously registered their business there is not acceptable.  Thank you for your time.

Re: Can't remove false business listing at my address

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Just Looking in Google business the False listing:

https://plus.google.com/110403427573116477335/about

 

I noticed it verified! How did he get this listing verified? I have controlled all the mail for this address since 2010, is there another way to verify?

Re: Can't remove false business listing at my address

Top Contributor
# 6
Top Contributor

Hi

 

The business is registered with the state at that address also.

 

1) Contact the state and have that business removed from that address.

 

2) Claim ownership of the page.

 

We can then try have it removed ( but has to be removed from state registration ) OR you could switch it to a serviced business area which will hide the address.

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Can't remove false business listing at my address

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Google has my business listed incorrectly. When you use the search enengine it lists my company as a Psyciatric Hospital which it is not. It also has a fake review because we don't even do what the complaint is about. Google sales people call our office 15 times a day.  Is this punishment for not buying an add. This is doing horrible damage to my company. You would think this would be illegal? 

Re: Can't remove false business listing at my address

Top Contributor
# 8
Top Contributor

Hi @sandi s

 

If your listing is verified, log into your account dashboard >> https://business.google.com/manage/

 

Manage Location >> Info section

Correct Category

 

Regarding Review:

https://support.google.com/business/answer/4596773

 

Regarding Calls:

Google will not call you 15 times a day, if ever. Its Spam

http://onlineownership.com/google-local-business-listing-scam-work-google/

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership