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Can't Edit Information for my listing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Business Name: Techsavvy Solutions Group

Current Address: 123 N Centennial Way, Ste 210, Mesa, AZ, 85201

Current Telephone: 480-464-0328

Google+  https://plus.google.com/+Techsavvysolutionsgroup

 

At one point we had setup a trial of Google Apps for Business.  We never followed through with it and let the subscription expire. However, during that time, an employee in the web design/seo dept setup our Google+ account as well as our Google Places listing.

 

Now when I try to edit the listing, first of all, I cannot even figure out where to go to edit.  It used to be right there on the listing.

 

If I go to: https://www.google.com/business/ and click either 'Start Now' or Sign in, the next screen is an error message:  http://screencast.com/t/HerPhz4wr1Jv

 

It states:

Error: Admin disabled.  Your domain may not be enabled to use Google+ or mobile access has been disabled. Please contact your domain administrator for further assistance.

 

I cannot figure out any way to get around this. I can login as the user that set it up, I can login is admin, I can login as myself, I can log in as my personal gmail account, none of these matter, I can''t go any further.

 

Today, just before writing this, I have actually 'cancelled' the Google Apps subscription. Maybe after 10-14 days the business will be released and I can re-verify it. I don't know.

 

If anyone has a solution, it would be much appreciated.

 

Thanks,

 

-Fred

 

 

 

 

 

https://plus.google.com/+Techsavvysolutionsgroup

1 Expert replyverified_user

Re: Can't Edit Information for my listing

Top Contributor
# 2
Top Contributor

@TSG A

 

Anyone can try get (or regain) control over the verifid listing in question via a normal Google account if applying "Someone else verified my business"

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile