My Business
4.3K members online now
4.3K members online now
Follow threads that discuss the latest tips on how to get your business online… for free!
Guide Me
star_border
Reply

Can't Change Primary Cetegory

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My Primary category was set up years ago as TV Service but it has become a buggy-whip industry and I primarily do appliances now. I can't figure out how to change it.

 

Kurt Dodgers

Complexity Service

 

1 Expert replyverified_user

Can't Change Primary Cetegory

Top Contributor
# 2
Top Contributor

1- Have you verified the business in the Google My Business Dashboard? see https://support.google.com/business/answer/2911778?hl=en

 

2- Have you attempted to remove the TV service category there and replace it with a more appropriate one? see https://support.google.com/business/answer/3039617?hl=en

 

Let us know 

The full name and address of the business

And whether you have attempted 1 and 2

 

and we can be of more assistance. 

 

 

Can't Change Primary Cetegory

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

If you are referring to business.google.com/manage and my company, yup.

Selected manage location - > categories and Primary Category is grayed out.

 

Maybe I am in the wrong place?

 

Thanking you in advance.

 

Kurt

complexityservice.com

Can't Change Primary Cetegory

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Whups...

#1 Yes

#2 Yes

 

Complexity Service

3751 Main St

The Colony, Texas 75056

(Not a store front. On-site service only)

 

 

Marked as Best Answer.
Solution
Accepted by Mike Blumenthal (Top Contributor)
December 2016

Can't Change Primary Cetegory

Top Contributor
# 5
Top Contributor

I edited the listing to Appliance Repair Services. I was advised that my edit was accepted.

 

Give it a day or three, then go into the Google My Business Dashboard and see if it allows you to edit the primary category.

 

That all being said, Google is picking up the information from someplace. Probably from one of the primary data suppliers like InfoUSA or Axciom, YP.com or perhaps Yelp. I would suggest that you attempt to verify your listings there and be sure that the primary categories are properly set. A service like Moz.com/local might help with this endeavor. 

Can't Change Primary Cetegory

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Wonderful. I will check those other sources and make sure they are correct.

 

Be well,

Kurt