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Can reviews really affect my businesses' trustworthy?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Good day everyone, I had a problem with my business. I noticed that it has bad reviews on some of the sites where my business is listed. According to some articles that I read on the web, reviews are very important to SEO (I don't really know what SEO is but based on my knowledge, it's a form of online marketing etc.) and that is why it really bothers me. Can reviews really affect my businesses' trustworthy?

Can reviews really affect my businesses' trustworthy?

Participant ✭ ✭ ✭
# 2
Participant ✭ ✭ ✭

You need to respond appropriately to negative reviews. Asking for details of the transaction, receipt or payment details and date helps. If its a false review they cannot supply these. Guidance here


http://blumenthals.com/blog/2010/03/16/responding-to-negative-reviews-the-real-audience-is-your-pros...

 

Using a friendly and positive tone will make a good impression as in life.