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Can not get past this error: "Enter an address and marker that specify the same place."

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

The address I enter for my business is reflected exactly with the marker location, yet I cannot get past the error "Enter an address and marker that specify the same place."

 

google my business.PNG

What do I need to do?

1 Expert replyverified_user

Re: Can not get past this error: "Enter an address and marker that specify the same place.&quot

[ Edited ]
Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆

Hi @Steven D

 

I'm not sure of a solution sorry, but it seems there are some long previous threads about this same error occurring for others.

 

It seems that it required the technical team to look into it :(

 

Hopefully someone picks up this thread and can investigate.

 

In the meantime, if there are any options available to you for contacting Support in Google My Business, perhaps try that avenue as it might be faster to get some action:

 

help-my-business.png

 

Marked as Best Answer.
Solution
Accepted by topic author Steven D
July

Can not get past this error: "Enter an address and marker that specify the same place."

Top Contributor
# 3
Top Contributor

Haha @Steven D (FYI @Mark W)

Maybe few or all Aussies know the city in question as "Canningvale".

Google however doesn't

 

It knows this city as "Canning Vale"

See https://goo.gl/maps/H8QjsVo5Ygo

BTW Wikipdia knows is under this name too:

https://en.wikipedia.org/wiki/Canning_Vale,_Western_Australia

I recommed to "get past your error" using the city under the name Google and Wikipedia knows it. 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Can not get past this error: "Enter an address and marker that specify the same place."

Explorer ✭ ✭ ☆
# 4
Explorer ✭ ✭ ☆

Well spotted @Helmut Geissler :) 

Can not get past this error: "Enter an address and marker that specify the same place."

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Thank you Helmut