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Can not change my category identical to a category I see from my competition

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My competition's category reads junkyard (same for two businesses). This opportunity is not available to me no matter how many times I try. I get an error message----> "We didn't understand your category. Please select from the suggestions that appear when typing." yet the other two similar companies have this category as their prime category. I do not understand. Assistance is required. Thank you---Irma

1 Expert replyverified_user

Can not change my category identical to a category I see from my competition

Top Contributor
# 2
Top Contributor

@Irma S

 

I just tried it for one of my US based businesses and I was able to add this category without an issue.

What is the country of your business and can you please provide a link to one of your competition showing the category "junkyard" though you can't get it added.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Can not change my category identical to a category I see from my competition

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# 3
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I am in Canada--three links to competition in Ontario Canada. ---junkyard:--->http://scrapcarhq.com/  ---scrap yard --->http://scrapcarsgta.ca/--auto wreckers--->http://gtajunkcarremoval.ca/ ---junkyard-->http://www.cooksville.com/

...another junkyard--->http://www.justjunk.com/ A few days ago I added Scrap yard in my account (category) ..no error. Hurrah!.. However, when you go to the internet it reads salvage yard not scrap yard. Looks like it is dependant on the  ***.ca or ***.com extension. I can not add auto wreckers junkyard or scrap yard (as seen above) I called Google. There was a recording; no one has contacted me. The message said press 1. And repeats the comment..then it reads do not attempt to send this again. I have designed Auto attendants for large trading companies and banks. I can tell you there is a deliberate abort that has been added to the recording sequence. Unbelievable. You have to work so hard to rectify an unfair playing field.

Can not change my category identical to a category I see from my competition

Top Contributor
# 4
Top Contributor

sorry @Irma S

 

I asked you to "please provide a link to one of your competition showing the category "junkyard""

 

I suppose you would understand I reffered to GoogleMyBusiness or GMaps links.

 

You instead provided websites ULR of your competition.

 

This doesn't he;p me to help you or to escalate your issue to Google

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile