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Bussiness not showing up on the right hand side

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Good day!

The business has 4 locations in different countries.

One of offices was registered and published years ago, other three were registered and published several months ago.

All went well, when i googled name of business I saw the box on the right with full info.

But recently this feature stopped working. The box on the right only appears if you google name of the company and the name of the city.

So, previously it was okay to search "Finalyse", now results only come by "Finalyse Brussels" or "Finalyse Amsterdam". I would love to have indo box back by searching "finalyse" only.

So.. here is the info:

1. Finalyse

2. we have 4 addresses: a)  Gustav Mahlerplein 109/111, NL-1082 MS Amsterdam, Netherldands b) Amazone Building - Avenue Bischoffsheimlaan 33, B-1000 Brussels, Belgium c) 12 rue Jean Engling Bte 9B, LU-1466 Luxembourg, Luxembourg d) Al. Jana Pawla II 23, 00-854 Warszawa, Poland

3. HQ phone number +32 (0)2 537 43 73 (Brussels)

4.we also have 4 google+ URLs:

a) (amsterdam)

b) (brussels)

c) (luxembourg)

d) (warsaw)


looking forward to your response.

Thank you.

Kind regards,

Olga Lapina

1 Expert replyverified_user

Bussiness not showing up on the right hand side

Top Contributor
# 2
Top Contributor

@Olga L


there is no dedicated feature to get on a plain name search the knowledge grapg top right. 

And even if you remember it have see this way it doesn't matter as Google is subject of very much changes.


It is higly recommended to search for name an location


I and being actually in Germany get it for Brussels if using and searching for the name only

using I get the location in Amsterdam and in Belgium and

using the locatfion Bruessels and Luxemburg

The location in Warsaw I get only if searching for name a city - even with

Helmut Geissler, Google My Business Top Contributor   |  my G+ profile