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Business verification and suspension

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I've now tried multiple times to list the business and get a verification postcard sent, but clicking on send just results in 'Failed' 

In addition, the My Business page is flagged "Google has suspended your page due to quality issues"

 

I have no idea why this is happening! Can anyone help? Thanks!

1 Expert replyverified_user

Business verification and suspension

Top Contributor
# 2
Top Contributor

Not sure about this.

But in the Maps area of "47260 Castelmoron-sur-Lot
F" as you linked it above there isn't a street "Lalande Bas" GMaps knows it as just "Lalande" 

Btw this isn't for GMaps only:

Even Bing maps doesn't know in this area a "Lalande Bas"



_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Business verification and suspension

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

[thanks]
Well, it is the correct French postal address.
Should I change it to what Google wants?
Is this is problem, do you think?

Business verification and suspension

Top Contributor
# 4
Top Contributor

@Nick S

I being you would ar first try to use any street addrss as GMaps knows for you exact location.

To get this "exact address as GMaps knows" I would make a rightclick on satellite view of GMaps on the roof of your office building and then clicking "waht's here?" 

I btw didn't found your business address on your website. Neither on https://www.french-waterways.com nor on https://www.french-waterways.com/contact-grehan/ which makes helping you even more hard

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Business verification and suspension

Top Contributor
# 5
Top Contributor

@Nick S

Since I'm sure its a matter caused by the "address":

do you have or can you provide any official goverment or municipal documents about the real street names in your area - so we have a chance to escalate the addressing issue as such to the GMaps folks at Google?

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Business verification and suspension

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

[once again thanks]

Right-clicking as you suggest results in - 

 
Castelmoron-sur-Lot
47260, France

44.387561, 0.504253

 

ie no street address at all, just the postcode for the nearby village. Plus the map reference. 

A verification postcard would not get there!

.

If we added a street address on the website (we are not a 'storefront' business), would that solve?

Re: Business verification and suspension

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Here are two adjacent businesses that seem to have been accepted with Lalande Bas !

lalande-bas-2.jpglalande-bas-1.jpg

Re: Business verification and suspension

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

Google aerial and street views (as close as I can provide)

lalande-bas-street.jpglalande-bas-aerial.jpg

Building in corner position, can just be seen (with flag) in street view lhs of image. 

Re: Business verification and suspension

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

Street Sign

lalande-bas-sign.jpg

Re: Business verification and suspension

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭