My Business
2.1K members online now
2.1K members online now
Follow threads that discuss the latest tips on how to get your business online… for free!
Guide Me
star_border
Reply

Business showing 2 locations and not verifying

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi all, 

I am hoping someone might be able to help me. 

I have recently set up my own Google Plus page and business page but somehow I have set it up with 2 locations. I initially put down my home address but then changed it to my business address but it appears as 2 separate locations for some reason. I keep asking for the business address to be verified but no postcard has arrived (I have done this about 3 times now) 

Is it because I have set up 2 locations? 

I am not exactly sure how to delete a location and am worried that if I do delete it, it will delete all of my Google data.

Please help! 

 

Thanks in advance, 

Hayley 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Hayley E
January 2016

Re: Business showing 2 locations and not verifying

Top Contributor
# 5
Top Contributor

Hi @Hayley E

 

Thanks for that.

 

Ok, neither of the pages are verified, so go ahead and delete the home address one :

https://plus.google.com/113718386877107684713/about

 

Settings, bottom of page, delete

 

There will be a host of warnings etc, don't worry, you can safely delete.

 

You say that the verification postcard has not arrived when you requested verification for this one >> https://plus.google.com/+Runrecruitment/about

 

Go ahead and contact business support

https://support.google.com/business/contactflow



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

View solution in original post

Re: Business showing 2 locations and not verifying

Top Contributor
# 2
Top Contributor

Hi @Hayley E

 

Could you provide some screen shots, so we can see the issue before providing advice.

 

Go to your dashboard >> https://business.google.com/manage/

 

( In Card View )  >> manage location

 

Take a screenshot for both pages

 

screencapture (22).png

 

Then could you also provide the Business page URL's. In the menu select Google+ page and copy url

 

screencapture (23).png

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Business showing 2 locations and not verifying

Visitor ✭ ✭ ✭
# 3

Re: Business showing 2 locations and not verifying

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Google My Business 2.png

Marked as Best Answer.
Solution
Accepted by topic author Hayley E
January 2016

Re: Business showing 2 locations and not verifying

Top Contributor
# 5
Top Contributor

Hi @Hayley E

 

Thanks for that.

 

Ok, neither of the pages are verified, so go ahead and delete the home address one :

https://plus.google.com/113718386877107684713/about

 

Settings, bottom of page, delete

 

There will be a host of warnings etc, don't worry, you can safely delete.

 

You say that the verification postcard has not arrived when you requested verification for this one >> https://plus.google.com/+Runrecruitment/about

 

Go ahead and contact business support

https://support.google.com/business/contactflow



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Business showing 2 locations and not verifying

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
Fantastic, thank you so much for your help Tim.

Have a great day!

Re: Business showing 2 locations and not verifying

Top Contributor
# 7
Top Contributor

Anytime @Hayley E

 

You know where we are if you have any other problems



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership