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Business not showing on Google place listing when searched by keywords

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# 1
Visitor ✭ ✭ ✭


When users enter some related keywords of the business in the search box, I know it displays the local business results with the top 3 or 4 business place listings on the top. Even if I click on the "More Places" link, the business is still not listed. (image sample -  I would like the business name to appear on the left side)

ottawa flower shops   Google Search.png


The business is already verified by Google, and we have a Google My Business / Google+ for Business.

 

What am I missing to get the business listed on Google place listing?

 

Thank you

3 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Manoj S (Google Employee)
April 2016

Re: Business not showing on Google place listing when searched by keyw

Top Contributor
# 7
Top Contributor
Hey Rose! I see what you see (I'm in the greater Toronto area). Can you try adding the category "Gift Shop" to your listing?

Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
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View solution in original post

Re: Business not showing on Google place listing when searched by keyw

Top Contributor
# 2
Top Contributor
Would you please mind providing the details of your own flower shop in Ottawa to take a closer look. -Name, Address, phone, website etc?
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Business not showing on Google place listing when searched by keyw

Visitor ✭ ✭ ✭
# 3
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Hi Helmut, Thanks for the reply.

The flower shop is just an example, it is not the actually business. I am helping out my employer, the business name is "cranberry corners gift baskets", website: http://www.cranberrycornersgiftbaskets.com. Search phrase used "ottawa gift baskets".

Thanks for your help!

Re: Business not showing on Google place listing when searched by keyw

Top Contributor
# 4
Top Contributor

You will not belive it but I get you top ranked on www.google.ca for "gift baskets near ottawa Ontario"

 

Screenshot 2016-01-21 at 22.59.15.png

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Business not showing on Google place listing when searched by keyw

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Hi Helmut,

Thank you so much for this.
However, mine looks different from yours. When I clicked on the link above or when I type the key phrase "gift baskets near ottawa Ontario", it did not show up on the google place listing.

Is there a way to make it stay on the listing, like maybe always updating the website or constantly making posts in Google My Business?

Thank you again, I really appreciate your help!

Re: Business not showing on Google place listing when searched by keyw

Top Contributor
# 6
Top Contributor

@Rose S

 

Maybe I get it since I'm in Europe rather in Canada.

 

I will ping  TCs in Canada to take a closer look  from their end

 

@JoyHawkins or @Colan

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile
Marked as Best Answer.
Solution
Accepted by Manoj S (Google Employee)
April 2016

Re: Business not showing on Google place listing when searched by keyw

Top Contributor
# 7
Top Contributor
Hey Rose! I see what you see (I'm in the greater Toronto area). Can you try adding the category "Gift Shop" to your listing?

Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

Re: Business not showing on Google place listing when searched by keyw

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
Hello Joy,

Thank you for your help. Where exactly do you want me to add the category "Gift Shop"? to the website?

Thank you

Re: Business not showing on Google place listing when searched by keyw

Top Contributor
# 9
Top Contributor
Hey Rose,

Not on the website. Add it as a business category in the Google My Business dashboard (GMB) which is at Google.com/Business

Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

Re: Business not showing on Google place listing when searched by keyw

Top Contributor
# 10
Top Contributor
I see you as the fourth result when I search for "gift baskets near ottawa".

I am searching from Toronto too.
Colan Nielsen, Google My Business Top Contributor
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VP, Local Search at Sterling Sky