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Business not showing on Google Places was before...

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Johnson and Johnson Locksmith and Door Company

Address: 1913 NW Cache Rd, Lawton, OK 73505
 
I dont know how to find the google + url
 
We were showing up in the google places top 3 for several weeks and just fell off to non existent. We do not have a lot of competition and most of our competition does not even have a web pressence. What can we do to get back in the top 3 and why did we possibly fall off?
 
Search terms in google:
locksmith lawton ok
locksmith lawton
lawton locksmith 
 
we rarely come up with these searches at all anymore
1 Expert replyverified_user

Re: Business not showing on Google Places was before...

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭
Can i bump this it has been a week and still no response

Re: Business not showing on Google Places was before...

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Okay another 5 days? Do google representatives answer any of these or is there a contact number for these questions I can call. Running out of options and clients are looking for answers...

Re: Business not showing on Google Places was before...

Top Contributor
# 4
Top Contributor
this is a peer to peer help forum and Googlers rarely chime in to threads.
But lemme ask you:
Are you able to provide few photos of the store front of the business in question?
I wasn't able to find such strore front on SV of GMaps?
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Business not showing on Google Places was before...

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Oh wow i was not aware of that... Our google places page does have pictures of the building yes...
https://plus.google.com/108468870381675318510/about

Re: Business not showing on Google Places was before...

Top Contributor
# 6
Top Contributor
so I will escalate this thread to Google and provide this picture URL from your bsuiness page:
https://goo.gl/VvAeCp to them.

Not sure this will help - but lets see.
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Business not showing on Google Places was before...

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Ok thank you so much... Anything is a start!

Re: Business not showing on Google Places was before...

Top Contributor
# 8
Top Contributor
My Google friend had a closer look onto your listing but couldn't see anything not being normal.
But it seems you recently made few changes like categories etc.
Maybe Googles indexing algos need some more time to process this changes.
I'm not saying you should revert those changes but telling this as a possible trigger for the actual hassle.

Lets hope in a couple of weeks the ranking will improve again.
Nevertheless you should be aware of https://support.google.com/business/answer/7091?hl=en
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile