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Business moved to another location, still showing old in maps

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

I kindly ask you to help delete our old business address, since we moved to a new location. Googlemaps is still showing the old one, that is listed as permanently closed. (I changed it to open, so you can hopefully relink the places).

 

OLD:

Ab objekt, podjetje za projektiranje, inženiring in storitve, d.o.o.

Dobrnež 1

3210 Slovenske Konjice

Slovenia

 

NEW:

Arhitektura AB objekt, podjetje za projektiranje, inženiring in storitve, d.o.o.

Ljubljanska cesta 3a

3000 Celje

Slovenia

(The place is listed, but not shown in search. The address is only visible to us, don't know why)

 

I tried to change this on my google my business account but without success and the map maker is not available in Slovenia. 

 

We look forward to hearing from you and many thanks in advance!
 
Best regards,
AB objekt
1 Expert replyverified_user

Business moved to another location, still showing old in maps

[ Edited ]
Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

AB,

 

I already check your old location on google maps.

I have three option

1. Waiting experts until they follow up you request

2. Ask somefriens or google local guides level 3-5 to suggest edit the location ( Because as I see here,  could mark it as "business is moving" )

3. You could follow this step bellow

 

Your business location is still not sync with google my business.

So, you could Click "Claim this business or Are you the business owner?"

and edit it to the new location and verified the location.

 

And remove it.

 

If you need for information how to remove business location, you could follow this steps

https://support.google.com/business/answer/4669092?hl=en

since I'm not an experts

I hope thats help

 

Business moved to another location, still showing old in maps

Top Contributor
# 3
Top Contributor

@AB O

 

can you provide a screen grab of oyur dashboard showing me whagt you specified in it for the new location?

 

The old location is obviously an unverified listing and it therefore needs reported as closed (or moved to  the new location)

 

I tried this as a Local Guide Level 5 - but it seems not working for unknown reason

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Business moved to another location, still showing old in maps

Top Contributor
# 4
Top Contributor

Hey @AB O

 

I figured out the reason why my try to moved your listing to the new address did not work.

 

There is for 3000 Celje already an existent listing 

https://goo.gl/maps/EjPGyfE1uET2

 

this listing is a Service Area Business listing (and it is already verified - not sure its verified by you) and as such it will not show with an address on Maps

 

This listing btw violates also Googles naming rules for GMB listings.

Since it is using the same phone number as for the old adress there is  huge danger it will suspended soon.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Business moved to another location, still showing old in maps

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hello,

 

thank you for all your answers! What do you suggest I should do?

I set up the business (in Celje 3000) but I have no idea why it is listed as area business...?! Also I don't remember listing it as such.

 

Please advise me the steps, what should I do, that our business is shown correctly and that the old one is not shown at all.

 

Many thanks for your kindness!

 

Best regards,

Ab objekt