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Business moved - closed location showing up in search, new not

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am having an issue when searching for my  business name in Google "Western Beauty Institute" an old, closed location appears. This is confusing as there is a new location, but it is not showing up in Google.

 

This is the correct URL that is not showing in Google https://goo.gl/lz2umF 

This is the old location that does show up in Google https://goo.gl/ZhNjgj

 

1. Western Beauty Institute
2. 20855 Ventura Blvd #7, Woodland Hills, CA 91364
3. (877) 924-4968
4. https://plus.google.com/+WbiEduWoodlandHills

 

Thanks!

1 Expert replyverified_user

Re: Business moved - closed location showing up in search, new not

Top Contributor
# 2
Top Contributor

Hi @Brandon M

 

You will need to contact business support and ask them to "Mark as Moved" / merge the closed business into the verified location.

 

Mark as Moved / Merge >> https://goo.gl/maps/r7yBrwZpvox

To the Verified Business >> https://plus.google.com/+WbiEduWoodlandHills/about

 

Contact Business Support 

 

https://support.google.com/business/contact/business_c2c_l?rd=3#

 

OR - Go to Dashboard >> Manage Location

Top Right ( Hamburger Menu ) >> Support

Contact Business Support.png

 

Select Support >> Help Menu Pops Up

Scroll Down to Email

 

Contact Business Support Email and Call Back.png

 

Fill in the details >> Request Call Back or Email

 



Tim Capper, Google My Business Top Contributor
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