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Business location not updating on Google Maps

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Revive San Francisco

380 21st Ave.

(415) 558-9900


The Google My Business API

Keeps asking me to 'Verify My Business'

The address '380 21st Ave.' is listed correctly, but it shows on the map as 24th and Ulloa.

So it asks me to manually drag the marker to the new location...

Once I do that correctly, it says "Enter an address and marker that specify the same place."

So then I am stuck

This has been going on for almost 5 months.


I also have 'sent feedback' in Google maps.


Thank you for your help.



2 Expert replyverified_user

Re: Business location not updating on Google Maps

Google Employee
# 2
Google Employee

Hi @Joel S,


This is an issue for the Google My Business UI and therefore I’m moving this topic to the Basics for Business Owners board.




Business location not updating on Google Maps

Top Contributor
# 3
Top Contributor

@Joel S


I recommend contacting business support asking them to help merging the two other unverified hotel listings merged with your verified listing.

Request a call back from business support  in order to talk to a specialist
this is possible (and the above link works only at their) Global Phone Support Hours:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM


Helmut Geissler, Google My Business Top Contributor   |  my G+ profile