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Business listing suspended...

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My business is Boise Website Pro and our account has been suspended. There is no reason for this, we are a legitimate company who just started up in September. 

Can anyone help me understand why we are suspended and how to get back live?

1 Expert replyverified_user
Marked as Best Answer.
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Accepted by topic author David M
December 2016

Re: Business listing suspended...

Top Contributor
# 2
Top Contributor

Hi @David M

 

Are you using a UPS store box for the business address? If so, that would be the reason for the suspension since they're not allowed. Here's a link to the guidelines: https://support.google.com/business/answer/3038177

 

If it's a home-based business then you need to use that for the physical address on the listing. You do have it set as a service-area business (address hidden) which is correct: https://plus.google.com/+Boisewebsitepro/about

 

Once you have updated the address you can file for reinstatement by filling out the form here: https://support.google.com/business/troubleshooter/2690129



TomW, Google My Business Top Contributor
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Business listing suspended...

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thank you Tom! I just made some changes and submitted the reinstatement page.