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Business listing suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello.  I am the owner of The Green Team Landscaping & Masonry.   Located at 235 Main St.  Suite #120  Madison, NJ 07940.  Business number is 973-524-3095.  URL https://plus.google.com/u/1/b/108734370647290339182/108734370647290339182

 

My account is suspended for who knows why.  Nonetheless, no where does it tell you how to resolve.  I need help resolving the issue - whatever it is.

 

Pleas help me.  Please.

-Brad

2 Expert replyverified_user

Re: Business listing suspended

Top Contributor
# 2
Top Contributor

Hello @Brad E

 

Your listing was likely suspended because you are using a UPS store for your address, which isn't allowed. Google My Business guidelines: https://support.google.com/business/answer/3038177

 

If you work from home you could use your home address and set your listing as a service-area business. Here's information on how to do that: https://support.google.com/business/answer/3038163

 

Once you have made the changes to your listing you can file for reinstatement by filling out this form:
https://support.google.com/business/troubleshooter/2690129



TomW, Google My Business Top Contributor
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Re: Business listing suspended

Top Contributor
# 3
Top Contributor

Hi @Brad E

 

It is because you used a UPS address which is against guidelines:

 

https://madison-nj-3979.theupsstorelocal.com/

 

I assume you are a serviced area business and work from home?. If this is the case, correct your address to your home address, select "I serve customers at their location" underneath address section in admin panel.

 

Then apply for reinstatement:

https://support.google.com/business/troubleshooter/2690129?p=reinstatement_request&rd=1

 

 

 



Tim Capper, Google My Business Top Contributor
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