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Business listing suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My company name is 

Auto Unlock Davis

I have a business listing and it's suspended.

My business is marked as a service area business as required. I have a business license from the City of Davis. 

I honestly don't understand the issue.

 

Auto Unlock Davis

1501 Madrone Lane, Davis CA

916-706-7192

1 Expert replyverified_user

Business listing suspended

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Actually your business area pin code has been wrong so your business page has been suspended so you currect your business information then your id not suspended ohk

 

Business listing suspended

Top Contributor
# 3
Top Contributor

@Tony L

 

have you filed an appeal already

The best thing to do would be to file an appeal to our team to request that your listing be reinstated. This will connect you directly with the team who can lift your suspension. file an appeal: https://support.google.com/business/troubleshooter/2690129?p=reinstatement_request&rd=1

 

And you did: what Case ID did you get?

 

@Aniket S

I can't consider youranswer as helpful to @Tony L

 

There is no evidence that the PIN code Tony got was wrong.


And even in case Tony would have entered a wrong PIN code (doubting he did though) it never will trigger the page suspended.

Suspension is almost ever done due to suspected quality or spammy issues. 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Business listing suspended

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

I have been unable to receive a pin code because the listing is suspended. I've seen in other threads, businesses with the same problem. When they posted on this forum they were able to get the issue resolved.

 

Business listing suspended

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Thank you for your help. I did file an appeal already and it was denied and I'm not sure why. I will try again and hopefully get more information.

 

Business listing suspended

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

I received a response from the appeal team. They kindly let me know that I had duplicate pages for my listing. They sent me a link on how to permanently delete the duplicate which was very helpful. Now that I have only one page for the business I have applied for another appeal. I have not heard anything back yet, but it's only been one week. About how long does this normally take? Thanks for the help.

 

Business listing suspended

Top Contributor
# 7
Top Contributor

@Tony L

 

I have no idea about any ETA for an appeal.

But after one more week oyu should try contacting business support again.

BTW: Did you get with the  received response from the appeal team any kind of case ID (it's a numeric ID and should be in the response of the appeal team)?

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Business listing suspended

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

Thanks. Yes I did the case ID is 0-0664000013554

 

Business listing suspended

Top Contributor
# 9
Top Contributor

Then do as recommended and in case a new try contact support in a week will not help feel free to come back to here

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile