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Business listing suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello everyone,

 

@Helmut Geissler, my business is also suspended and would appreciate your help.

 

1. Hellamaid Cleaning

2. 25 Dublin St. South, Guelph, Canada, ON N1H 4L9

3. +1 647-606-1212

4. (no Google maps URL because it's suspended)

5. www.hellamaid.ca

 

This is the 4th time I get a verification code from Google and it's been very frustrating. I just got my new verification code today, and when I apply it, it still says the business is suspended. When I apply for a reinstatement and insert my business URL, I get an error email from Google saying "Incorrect Google+ page URL"? Although I gave them what they asked for, my google business URL.

 

My Google business URL: 

https://business.google.com/b/112302659422199730761/dashboard/l/08909202452104508355?hl=en

 

My Google+ URL: 

https://plus.google.com/u/0/b/112302659422199730761/112302659422199730761?_ga=2.186739627.2023646356...

 

--

 

Looking forward to your help, thank you very much.

 

Ahmed Mezil

+1 647-606-1212

Guelph, ON Canada

 

1 Expert replyverified_user

Business listing suspended

Top Contributor
# 2
Top Contributor

@Ahmed m

did you specify  a service area and unchecked the option "I also serve customers atmy business location"?

_________________________________________________________________________________

Attention: Please make sure to mention me by adding @[myname] to your responses. Otherwise the notification might not make it and your thread will go unseen.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Business listing suspended

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

@Helmut Geissler, I specified a service area and checked the option "I also serve customers at my business location"

Business listing suspended

Top Contributor
# 4
Top Contributor

@Ahmed m

I hope you just made a typo only:

you are supposed to "UNcheck" the option "I also serve customers at my business location"

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Business listing suspended

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

@Helmut Geissler

 

Good point. So this time I unchecked the option "I also serve customers at my business location", but I still get the same error email, "Incorrect Google+ page URL"

I appreciate your support. Please let me know

Business listing suspended

Top Contributor
# 6
Top Contributor

Hi @Ahmed m

there are two pretty different things to consider 

-  one is your suspension and possible reasons for it

the other

- one is the actually not properly working form to fillout and file an appeal.

 

I'm here to help you on the suspension matter.

 

Now since you confirmed having defined a service area with hidden address I can consider to escalate your suspension to Google.

(this would be just an other path as filling the form as you tried it to no avail)

 

However before escalating your suspension my way as a TC to Google I need a good proof you are a legitimate business running it from your home address as a service area business.

This said:

Can you provide me any kind of an official business license or any official paperwork showing your business name and business address as it is used  or specified by you in the suspended listing?

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Business listing suspended

[ Edited ]
Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Thank you @Helmut Geissler, I am sharing with you my business registration form through the CRA (Canada Revenue Agency). Please find the file in the link below:

https://drive.google.com/file/d/0ByB2MLVnaYkZbHVWRktEalNyYVk/view?usp=sharing

You may also find my social media accounts below:
Twitter

Facebook
Instagram

Website: www.hellamaid.ca


Looking forward to your support in helping me fix this issue. I used to have my Google listing working, but I think I made a couple of mistakes here and there as I started making new accounts. Upon deleting my listing to leave it under one account, I got the suspension.


--

Ahmed Mezil
+1 647-606-1212
Guelph, ON Canada

Business listing suspended

Top Contributor
# 8
Top Contributor

Thanks @Ahmed m

 

escalated it 

 

( #751 )

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Business listing suspended

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

Thank you very much @Helmut Geissler

Marked as Best Answer.
Solution
Accepted by topic author Ahmed M
August

Business listing suspended

Top Contributor
# 10
Top Contributor

Its reinstated:

 

https://www.google.com/maps/place/Hellamaid+Cleaning/@43.5318361,-80.2370462,12z/data=!4m2!3m1!1s0x0...

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile