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Business listing suspended

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

There are 2 listings for our business; Crescione John DC and Crescione Chiropractic. We can access them through Google My Business but both are suspended. How do we get them to close one and reactivate the other?

 

the address is:

55 Post Ave # 204 Westbury, NY 11590-4362

 

the phone number is:

 (516) 338-1973
1 Expert replyverified_user

Business listing suspended

Top Contributor
# 2
Top Contributor

Hey @John C

 

I couldn't find a website for you guys - do you have one?

Are you the only doctor at the practice or are there others?

 

I found the 2 listings in question. Can you tell me what happens when you press the "claim this business" link on them? Does it allow you to send the postcard?

 

https://www.google.ca/maps/place/Crescione+John+DC/@40.7497058,-73.5879512,15z/data=!4m5!3m4!1s0x0:0...

 

https://www.google.ca/maps/place/Crescione+Chiropractic/@40.7494913,-73.5877311,18z/data=!4m5!3m4!1s...

 

 

 


Joy Hawkins, Google My Business Top Contributor
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Owner of Sterling Sky
Read My Column on Search Engine Land
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Business listing suspended

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

thanks for the reply. They both show up under google my business through the gmail account. They are both the same business. when we click on the claim this business for the first link we get an error message:

/sorry, we are having some issues, please try again later.

 

the second one is pending review.

 

Business listing suspended

Top Contributor
# 4
Top Contributor

@John C

 

When you say "pending review" do you mean you sent the post card and it's in the mail? Can you provide a screenshot of what you see in your Google My Business dashboard? Hit the "Full Reply Editor" under the "post" button when you reply to this thread and it will allow you to upload photos.

 

Also can you answer the other question I asked about if you were the only doctor at the practice?


Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

Business listing suspended

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

sorry for the delay. Thanks for your help.

 

Yes he is the only Dr here.

we used the phone code to verify.

 

I can't take a screen shot with this computer. I'll try on another in a day or two.

 

Business listing suspended

Top Contributor
# 6
Top Contributor

@John C

 

Sounds good. Please also let me know what happens when you try to claim those 2 listings I referenced above.


Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

Business listing suspended

[ Edited ]
Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

sorry for the delay.

 

we've claimed both. they are both  giving the red error bar with the message: Google has suspended your page due to quality issues.

 

we tried to remove one of the listings and followed all of the steps. it's been over two weeks with no change.

 

any thoughts?