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Business listing suspended before verification.

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I had to delete my previous listing as it was inadvertently attached to the wrong account and it would not allow me to transfer ownership.  I just got my verification card and find my account suspended.

My business is small and just starting. I work out of my home, have a website, deliver to wholesale customers, and and attend market shows where I sell in person.

Can someone assist, please?

 

Abiquiu Soapworks, LLC

106 County Road 187

Abiquiu, NM 87510

https://www.abiquiusoapworks.com

 

Thank you.

Kari Archuleta

 

 

 

1 Expert replyverified_user

Business listing suspended before verification.

Top Contributor
# 2
Top Contributor

HI Karl

 

from oyur website it doesn't look a business a any specific address (rather a BO box address)

It also doesn't look like you serve customers in person.

It looks just like an online shop -

I think this triggered the suspension.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Business listing suspended before verification.

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
I have no PO box listed.  My physical address is 106 County Road 187 - we are rural and do not get home delivery of mail.
 
I cannot afford a store front (physical) at this time and noted in my profile that I do not service people at my location but will travel to them.  My business is a registered LLC with an official business license issued by the county that I primarily work in. 
 
So, by getting suspended it implies that Google does not support this kind of business.

 

Business listing suspended before verification.

Top Contributor
# 4
Top Contributor

home based businesses servicing their customers at customers location are eligible.

 

They have to set up according https://support.google.com/business/answer/3038163?hl=en

 

But inorder to get the verification code you have to specify your physical location.

 

You are supposed to request the PIN to your physical address and then to wait:

If you have been waiting more then 14 days for a postcard then your best option would be to contact business support

I recommend getting in touch with GMB support via one of these options and ask for help in getting verified:

Talk to a specialist

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_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile