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Business listing is suspended need HELP!!! PLEASE HELP!!!

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi Guys,

My business listing has been suspended since last year. I have been trying to get it out of suspension but I really don't know the main reason why it's suspended, in the first place. It states quality issues,  but I only have my business address, phone number and hours of operation. What quality issues could there be? I have read all the forums and all the articles, I have e-mailed google 10 times already with no helpful reply from them. I don't know how to make my page appear in google again. How to get the suspension off my page.

 

I'm trying to upload a pic of our catalog that way you can see that it is a legit business with the correct address and phone number.

 

The business name is:

Scaffolds & More LLC

 

Address:

5504 Bandera Road Suite 412

San Antonio, Texas 78238

 

Phone:

(210) 889-5083

 

www.scaffoldsandmore.com

 

https://business.google.com/manage/#/edit/l/12766276125059279475

 

I'm really frustrated that I can't get this to work since last year and I keep loosing customers. My phone used to ring all the time now it rarely rings.

 

Please help

 

https://business.google.com/manage/#/edit/l/12766276125059279475

 

Business Catalog first pageBusiness Catalog first pagefront door office.JPGwarehouse 412 image.jpgoffice banner.jpg

1 Expert replyverified_user

Re: Business listing is suspended need HELP!!! PLEASE HELP!!!

Top Contributor
# 2
Top Contributor

Hi @Mony

 

I found your Sec of State business details and they all match up.

 

I will escalate this for you to get some eyes on it.

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Business listing is suspended need HELP!!! PLEASE HELP!!!

Top Contributor
# 3
Top Contributor

Hi @Mony

 

I just had word back. This is not suspended but pending verification.

 

Please contact business support to follow up:

 

Contact Business Support 

 

https://support.google.com/business/contact/business_c2c_l?rd=3#

 

OR - Go to Dashboard >> Manage Location

Top Right ( Hamburger Menu ) >> Support

Contact Business Support.png

 

Select Support >> Help Menu Pops Up

Scroll Down to Email

 

Contact Business Support Email and Call Back.png

 

Fill in the details >> Request Call Back or Email

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Business listing is suspended need HELP!!! PLEASE HELP!!!

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Hi Tim,

 

I have another one which is pending verification but that is in Mexico for google.com.mx and has a mexican physical address. But the one with the USA Address is the one that states suspended.

 

IMG_8347.PNG

 

 

IMG_8348.PNG

 

 

 

Re: Business listing is suspended need HELP!!! PLEASE HELP!!!

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

When I even try to do something to the account this is what I get.

Screen Shot 2017-01-28 at 8.38.18 PM.pngPlease I need help. I have tried everything this has been going on for over 6 months.

 

 

Business listing is suspended need HELP!!! PLEASE HELP!!!

Top Contributor
# 6
Top Contributor

Thats odd, will ask them to re check



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Business listing is suspended need HELP!!! PLEASE HELP!!!

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Tim, have you heard back from Google? Is there anything that can be done?

If I disable or permanently close the account and then bring it back up will that work? Can I do that? can I re apply for google business under the same website or does it stay in a database where I can't bring it back up?

I need to find a solution. This has been going on for more than 6 months

Re: Business listing is suspended need HELP!!! PLEASE HELP!!!

Top Contributor
# 8
Top Contributor

Hi @Mony

 

I re-opened the file but it has not been looked at yet.



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Business listing is suspended need HELP!!! PLEASE HELP!!!

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

Any news? If I permanently delete the account and create a new one from scratch with same website will that help?

Business listing is suspended need HELP!!! PLEASE HELP!!!

Top Contributor
# 10
Top Contributor

No, because they wont have an account to look at.



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership