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Business is NOT permanently closed, just Moved

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭
Ahmad-Yousuf & Associates
204-200 Elgin St, Ottawa, Ontario K2P 1L5
613-236-111
 
We moved offices, and when anyone types our name into Google a large picture shows up at the side saying, "PERMANENTLY CLOSED" which has made several people call us to ask if we've been shut down or disbarred.
 
 

Similar posts on this board seemed to show that in order to fight this, you had to change your address on your current website, but we've already done that.

 

I can click on "Own this business?" but that just makes it ask me to log in. Whether I log in as myself or admin@ahmad-yousuf.com, it tells me "We are sorry, but you do not have access to this service. Please contact your domain administrator for access."
 
Now what?

 

1 Expert replyverified_user

Re: Business is NOT permanently closed, just Moved

Top Contributor
# 2
Top Contributor

what happens if clicking this link "Claim this business"?

In case you get the same, try using any other google account.

Guessing the mentioned account based on @ahmad-yousuf.com is somehow corrupted or it is a account of Google Apps for work.

 

btw What happens if clicking https://business.google.com/manage?

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile