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Business has been suspended due to poor quality?

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

2016-12-31 (1).pngBristol Tree Services

2 alexandra road, Bristol, BS13 7DE

0117 3825463 07985285157

https://plus.google.com/b/109483631286522390229/?pageId=109483631286522390229

 

I verified my account morning, and straight away i had been suspended?

 

is there any way of finding out why or how to change this? I built the site self, so i am not sure if maybe i have done something wrong?

 

secondly i created a sitemap, and asked google to crawl my site, it indexed 23 pages but search indexed none, why is this?

 

 

2016-12-30 (2).png2016-12-30.png

 

thanks in advance.

1 Expert replyverified_user

Business has been suspended due to poor quality?

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Has anyone got any information?

Business has been suspended due to poor quality?

Top Contributor
# 3
Top Contributor

@Anthony C

 

your address "2 Alexandra Road, Bristol BS13 7DE" looks like a residential area and therefore I guess you are a service area business without a storefront or office at the mentioned address.

 

In case I'm right I then have an important question:

 

Have you defined the listing as a service area business and unchecked "I also serve customers at my business address"?

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Business has been suspended due to poor quality?

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

I have checked the box, yes.

Business has been suspended due to poor quality?

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Please see initial post for additional photo

Business has been suspended due to poor quality?

Top Contributor
# 6
Top Contributor

checking the box means you tell google having  a store front or separate business office to serve you customers in there.

 

As said: the address looks like a residential area.

And I can't see there a store front or separate business office.

I'm convinced this triggered your suspension.

 

Can you provide me a photo showing your storefront?

 

I doubt you can.

 

Nevertheless 

Happy New Year

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Business has been suspended due to poor quality?

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Okay so i have now unchecked, how do i get google to rellook at my company?

 

Thanks 

 

and a happy new year to you also.

Business has been suspended due to poor quality?

Top Contributor
# 8
Top Contributor

after having changed the listing and resubmitting it through your dashboard file an appeal.

 

In the likely case they will deny the appeal you will find more advice in here:

 

https://docs.google.com/document/d/1xlAsfu2rdw1ftasy0esEDw6cMKyx77eHiouhGiPNiSo/edit

 

Provide me then here the information A# to E# in one summarizing post 

But not before Monday (guessing you will anyway not get any response on on your appeal before the new week)

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile