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Business has been marked as a duplicate and merged with another business

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

There's a tavern in my local area that also has a bottle shop. These were originally mapped as separate feature, the tavern being Parkhurst Tavern and its bottle shop being Cellarbrations, but a couple of months ago they were merged/marked as duplicates and the tavern has been merged into the bottle shop's listing. This has resulted in all of the tavern's reviews now appearing under Cellarbrations, as well as its menu and popular times info. I believe these should be two separate feature, as the bottle shop is actually separate to the tavern (restaurant/bar) and has a different name. Could someone please escalate this to Google? 

 

https://www.google.com.au/maps/place/Cellarbrations+-+Parkhurst+Tavern/@-23.3055694,150.5153054,19.5...

 

Thanks

1 Expert replyverified_user

Re: Business has been marked as a duplicate and merged with another business

Top Contributor
# 2
Top Contributor
I'm only seeing 5 reviews total. Do you happen to know which was left for which listing originally? Do you have the link to the other listing that was merged?

Joy Hawkins, Google My Business Top Contributor
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Owner of Sterling Sky
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Re: Business has been marked as a duplicate and merged with another business

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Here's a link to the Map Maker feature: https://www.google.com.au/mapmaker?gw=39&fid=0x6bc303e75b25d333:0x22d0858fbe548200. All 5 of those reviews are for the tavern, not the bottle shop.

Re: Business has been marked as a duplicate and merged with another business

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Any update on this?

Business has been marked as a duplicate and merged with another business

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Any help would be appreciated. 

Business has been marked as a duplicate and merged with another business

Top Contributor
# 6
Top Contributor

@Williammmm sorry I have been having serious issues with not getting notifications for threads on the forum. This thread was from September - is your issue exactly the same as it was then?


Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

Business has been marked as a duplicate and merged with another business

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

@JoyHawkins no problem. Yes, the problem is still the same. The liquor store has merged with the tavern/restaurant and has all of its reviews and other info, while a POI for the tavern/restaurant no longer exists.

Business has been marked as a duplicate and merged with another business

Top Contributor
# 8
Top Contributor

K. I'll escalate this and ask them to unmerge them.


Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual
Marked as Best Answer.
Solution
Accepted by topic author Williammmm
February

Business has been marked as a duplicate and merged with another business

Top Contributor
# 9
Top Contributor

@Williammmm this should be resolved now.

 

Parkhurst Tavern - https://goo.gl/maps/yoZmahoo9g62

 

Cellarbrations -  https://goo.gl/maps/q45wL9kjmWG2


Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

Business has been marked as a duplicate and merged with another business

[ Edited ]
Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

@JoyHawkins perfect. Thank you so much for your help!