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Business coming up under wrong business in google maps

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# 1
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1. Tony Kasunic of the Kasunic Brokers with John L. Scott

2. 1700 NW Gilman Blvd Suite 300 Issaquah WA 98027

3. 425-429-1397

4. https://plus.google.com/117104807780796610803

 

Hello support, my name is Tony Kasunic, and I am trying to setup my Kasunic Broker google plus page so that it comes up in google maps. Right now, if you search "Kasunic Brokers" or "Tony Kasunic" it comes up under Randall Brokers at the same address. Randall Brokers is the branding of another real estate agent, Jason Randall with John L. Scott. It is confusing because I am not Jason Randall, I am Tony Kasunic. If you go to my tony kasunic google plus page or my website kasunicbrokers.com you can see I have branding for my own real estate page. Please let me know how I can set it up so that when a client is in google maps and they search for either tony kasunic or kasunic brokers, it comes up with my information. Thank you, Tony. 

1 Expert replyverified_user

Re: Business coming up under wrong business in google maps

Top Contributor
# 2
Top Contributor
Hi Tony

At the moment, Google has you and the other RE Agency confused as the same thing.

Your GMB listing is not verified and I suspect you'll find a message in your dashboard. This will probably need to go to customer support to get verified, and that may help untwist the redirecting that is happening.

https://twitter.com/googlemybiz
https://www.facebook.com/googlemybusiness/
https://support.google.com/business/contactflow

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Margaret O · Google My Business Top Contributor

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Re: Business coming up under wrong business in google maps

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# 3
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Margaret,

Thank you for your quick reply! I cant post a screen shot here, but my listing says "verified" with a green symbol and also has an "edits to the page are pending. edits may be reviewed for quality before publishing. Learn more" yellow banner at the top, so I am not sure how that works.

Re: Business coming up under wrong business in google maps

[ Edited ]
Top Contributor
# 4
Top Contributor

Hi Tony

 

I  do need to see what you're seeing, because I cannot recreate what you're describing.

Try posting the image to a 3rd party site such as dropbox or jing.

 

When I look at your listing, this is what I see:

Not quite sure how you're seeing a verified listing?  Unless there's been a glitch in the process with the listing, in which case you will need to contact Google support directly - they'd have the ability to "unstick" things.


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Margaret O · Google My Business Top Contributor

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Re: Business coming up under wrong business in google maps

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# 5
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Margart, Thank you for your help! I was able to get in touch and have a phone conversation directly with Google support, so the only problem I was running into is that the edits will take up to 14 days to take effect. Once that time has passed, it should update correctly, and if not I have the support reps information to contact back directly. Thanks again for your help on this.