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Business coming up as a different/unrelated business name

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi Everyone, I am having some trouble with a business page. The official business name is "MC College" Winnipeg. Under the google business account it shows up as "MC College" but when I go to search up "MC College Winnipeg"  in Google the business comes up as "Manitoba College". This is what I am seeing: https://www.google.ca/search?q=mc+college+winnipeg&oq=mc&aqs=chrome.4.69i60l3j69i57j69i59j69i65.2231...

 

The images, logo, address, number and website is correct but the name is wrong.

 

We have been receiving a few complaints from some clients and students about this and would like to get it resolved as soon as possible. Is this a glitch or is this something that I can change myself?  Google question.pngGoogle question image 2.png

Business coming up as a different/unrelated business name

Collaborator ✭ ☆ ☆
# 2
Collaborator ✭ ☆ ☆

Its probably because when the business name is parsed MC is not a dictionary word.

 

The best match to your search result is 'college' and then the location. And the other college possibly ranks higher.

 

You need to contact Google to get a specific fix put in. Then do not change your GmB entry as an Edit can undo the fix.

 


https://support.google.com/business/answer/3480441?from=cuf
Or use the Twitter or Facebook links at the top here.

 

Business coming up as a different/unrelated business name

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks! I will contact them. Previously when I have searched up MC College Winnipeg, this situation wasn't happening. We have other schools in different cities with the same name (MC College) and  this problem doesnt happen there. Thank you for your reply!