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Business card profile picture changed

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J B
Visitor ✭ ✭ ✭
# 1
J B
Visitor ✭ ✭ ✭

Hello

 

Recently our business card profile picture changed (search results) for no reason. Before it was showing our business logo and now it's changed to a profile picture of an employee (who isn't best pleased!) 

 

Our G+ page has our logo as the profile picture and we have a business cover picture and everything shows correctly on Google Maps. We have never uploaded this picture to and external website, so I'm guessing it has been selected, however it is no suitable. I have clicked the 'suggest and edit' on the photo and sent a message through. I have also now made the employee image 'noindex' as the image is hosted on our website.

 

Can anyone help with further suggestions on ways to request a change?

 

Thanks,

Karl

 

<Moved to Google My Business Community by Community Manager>

1 Expert replyverified_user

Re: Business card profile picture changed

Top Contributor
# 2
Top Contributor

Karl

 

See this thread and Joys post in here
https://www.en.advertisercommunity.com/t5/Enhance-Your-Presence/Images-displayed-on-Google-Maps-vs-S...
Images displayed on Google Maps vs. Search are different than added to GMB

 

 

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile