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Business cannot receive mail so can't get verification

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

AutoWerx by Doc

13747 6th St. 

Armona, CA 93202

559-410-8439

https://plus.google.com/b/115855521854540521880/?pageId=115855521854540521880

 

Hi I'm trying to verify my business but our address does not receive mail. We have to receive all mail via PO Box, so we can't get the verification code...

 

Thanks, I appreciate anyone who can help!

Business cannot receive mail so can't get verification

Badged Google Partner
# 2
Badged Google Partner

Question,

 

Does the Mail addressed to your 6th street address, get routed by the post office to your PO Box?

Meaning if someone puts your Full address on the envelope, you still get it because the Post office has a "re-route to your PO Box, and no actual postal employees deliver daily.

 

Is that the Case here? It is not un-common.

 

Or there is no postal delivery at all and the Post office doesn't recognize your address for local delivery, hence all your correspondence shows the PO Box.

 

I assume looking at the streetview Image in Maps, people come and can easily come to the "workshop office"

 

Business cannot receive mail so can't get verification

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I have the same problem in New Zealand.

 

My business is run from my home. Our post is delivered to a PO Box in the local town because we live out in the country and rural mail delivery is not suitable for us for a variety of reasons.

 

Apparently that means I can never be verified because if you address the verification to our home address, it will never arrive.

 

Very irritating.

 

Business cannot receive mail so can't get verification

[ Edited ]
Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

The post office will not deliver or route to a PO Box. They simply return it. Not only causing problems for us but horrible for the environment and bottom line (2 mailings for the price of one). 

 

So is this a USPS problem or a Google problem? We have both addresses, why cant google figure out an algorithm for that?

 

Is there anything we can do? Any other options for verification? 

 

Thank you!

 

Business cannot receive mail so can't get verification

Badged Google Partner
# 5
Badged Google Partner

David C

 

You will want and have to put in the actual physical address as that  is where people would go to visit your business.   There are steps ( pain in the ...) but.

 

1) I want you to make sure the email address you use to sign up for GMB is also a verified owner in the Google Webmaster Tools / Search Console for your website ( assuming you have a website)

 

2) Request the post card NOT to the PO box, but actual address ( knowing it will never get there).

 

3) After 14  days ( the policy for no post card arrival) then go here to contact Google My Business support

go here: ( Updated Link)

https://support.google.com/business/answer/6161755?from=cuf

which should give you access to here to email support

https://support.google.com/business/contact/verification_code_issues

 

 

That's the process.

 

You can also see other info written by expert Tim Capper here

https://www.en.advertisercommunity.com/t5/Articles/I-Don-t-Receive-Post-at-my-Business-Address-How-t...