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Business address correct but map is wrong

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

1. Business Name: Plannernet, Inc

2. Current Address: 79 TW Alexander Drive Building 4501 Suite 300 RTP, NC 27709

 

Our business address is showing correctly on Google maps but the pin on the map is still showing our old business location.

 

https://www.google.com/maps/dir/''/Plannernet,+Inc.+79+TW+Alexander+Drive+Bldg+4501+Suite+300+Resear...

 

 

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Accepted by topic author Nate B
April 2017

Re: Business address correct but map is wrong

Top Contributor
# 13
Top Contributor

I think its an addressing issue.

 

But just tried it again -trying to create a fake listing though my dashboard for your addres and GMB shows me now the position bit incorrectly and about 200 yards north of the mentioned coordinates

I however then am able to drag the location to south again and it looks then like below:

 

Screenshot 2017-04-26 at 15.26.09.png

 

can't you do this similar on your end and dahsboard?

 

 

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

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Business address correct but map is wrong

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Did I ask this in the right place? Can anybody help?

 

Re: Business address correct but map is wrong

Top Contributor
# 3
Top Contributor

YOu asked at the corrct board but at a bad time - many helpers have been on Easter break - as me too. 

 

I see and understand your issue but like to get a bit more concrete link from you:

 

In your dahsboard there should be a link to the listing on GMaps:

 

I refer to this view of your own listing in its edit mode - similar as in my below example:

screenshot-business.google.com 2017-04-17 16-30-43.png

 

Please provide me the linked URL behind your "Google Maps" at the right side of the big blue banner with the name of our bsuiness "Plannernet, Inc" at " 79 TW Alexander Dr Bldg 4501 Suite 300, Research Triangle Park, NC 27709"

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Business address correct but map is wrong

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Re: Business address correct but map is wrong

Top Contributor
# 5
Top Contributor

@Nate B

 

thank you - looks very strange and smells like a bug.

 

Does this link show your correct location: https://goo.gl/maps/NqFzZTozQ7t ?

If so can you please provide me a screen grab showing the address specification part in your dahsboard?

Click below the big blue banner and oyur business name the address block with the pencil icon.

It should look like for my example (of course with your city and state of the US)

Screenshot 2017-04-17 at 18.40.48.png

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Business address correct but map is wrong

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Attached is what I see when I pull up the link you provided.

 

Screen capture.png

Business address correct but map is wrong

[ Edited ]
Top Contributor
# 7
Top Contributor

Sorry @Nate B

but your last screen grab shows jsut waht https://goo.gl/maps/NqFzZTozQ7t is for.

I asked you to provide me a screenshot 

showing the address specification part in your dahsboard!

Click below the big blue banner and your business name the address block with the pencil icon.

It should look like for my example (of course with your city and state of the US)

Screenshot 2017-04-17 at 18.40.48.png

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Business address correct but map is wrong

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

Sorry about that, see the below.

 Image 1.png

Business address correct but map is wrong

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

Is there any update on this? Thanks!

Business address correct but map is wrong

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

Hi there, I have sent over the requested information but have not had an update on this. Please let me know if there is anything else you need.