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Business URL is not being accepted.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

I'm having an with my Google My Business listing. I keep putting in the URL of my website:

http://www.norwoodfamilypractice.com

and I get a 'Pending' notification. Then, within seconds, I get a notification that says:

"We have updated your business information based on user reports and our data."

and the update is removing the URL I have just entered and leaving the field blank again. I have tried it with multiple iterations of my URL (http://norwoodfamilypractice.com,www.norwoodfamilypractice.com, norwoodfamilypractice.com, etc.) and nothing seems to stick!

Any suggestions? Or is there any way to contact Google directly to enquire about it?

 

All the other business details of my business listing (Norwood Family Practice) are correct.

Thanks in advance for your response!

Regards,
Raph.

1 Expert replyverified_user

Re: Business URL is not being accepted.

Top Contributor
# 2
Top Contributor

@Raph K

 

it seems oyur website isn't designed to get a secure access.

 

Using  https://www.norwoodfamilypractice.com leads on mhy end to this view:

Screenshot 2016-07-25 at 11.30.54.png

 

GoogleMyBusiness however required website enable for secure access.

Please contact your website developper to fix this for https://www.norwoodfamilypractice.com.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Business URL is not being accepted.

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Helmut,

Correct, it is a simple site, setup in Wix. It isn't designed for HTTPS secure access. Should it be??

The URL I'm adding to GMB isn't an HTTPS URL so why would that be an issue?

Thanks for your response. Keen to get more answers! :-)

Re: Business URL is not being accepted.

Top Contributor
# 4
Top Contributor
It's just my experience (I'm not a googler to say it "for sure")
Neither GoogleMyBusiness nor MapMaker accept (at least mostly reject)
websites not enabled for the https protocol.
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Business URL is not being accepted.

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Ha. Well, that could be a significant issue! The site is built in Wix (a very popular CMS) and they currently do not provide SSL certificates for their sites.

Surely that doesn't mean no site built on the Wix platform is able to get a Google My Business listing??

Thanks again for your response. Let's hope a 'Googler' can shed some more light??

Re: Business URL is not being accepted.

Top Contributor
# 6
Top Contributor
I predict you:
no Googler will shed any more light as it is obviously intended to accept
websites with SLL only - for good reasons ;-)
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Business URL is not being accepted.

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Hi Helmut,

I'm very confused here. There are countless URLs on business listings that don't have SSL certificates?? I don't understand why this should be an issue. Is there a way of contacting Google directly to find out??

Thanks,

Raph.

Re: Business URL is not being accepted.

Top Contributor
# 8
Top Contributor

Provide me at least three of such "countless" samples of GoogleMyBusiness listings with specified websites not having enabled https please

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Business URL is not being accepted.

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
Just for medical centres:

Acland St Medical Centre: https://www.google.com.au/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=acland+st+medical+ce...
Leads to website: http://aclandstreetmedical.com.au/ without SSL.

Inkerman Medical Group: https://www.google.com.au/search?q=inkerman+medical+centre&oq=inkerman+medical+centre&aqs=chrome..69...
Leads to website: http://www.inkmedgrp.com.au/ no SSL

Malvern Medical Centre: https://www.google.com.au/search?q=melbourne+medical+centre&oq=melbourne+medical+centre&aqs=chrome.....
Leads to website: http://malvernmed.com.au/ no SSL

Are these not GoogleMyBusiness Listings?? Do they not link to sites without SSL?? Maybe I have this wrong but those listings are all I want with a website link to my site.

Re: Business URL is not being accepted.

Top Contributor
# 10
Top Contributor

@Raph K

 

You seem not having understood what I'm asked for kind of samples.

 

I wrote "Provide me at least three of such "countless" samples of GoogleMyBusiness listings with specified websites not having enabled https please"

 

Trying to make you clear it on your first sample.

it is using this website aclandstreetmedical.com.au/ right?

 

But it doesn't disable any secure access as https://aclandstreetmedical.com.au/ works without problems.

 

I asked you for any sample of websites in a GoogleMyBusiness listing showing the website and not disabling secure access to the website.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile